Montgomery Industrial Services (“we,” “our,” or “us”) is committed to protecting the privacy and security of all personal information entrusted to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Information We Collect

We collect personal information only as necessary to conduct business, provide services, or respond to inquiries. This may include:

• Name, email address, phone number, and job title

• Company name and project details

• Information submitted via contact forms or service requests

• Communication history (phone, email, web forms)

• Website usage data (via cookies or analytics tools)

2. How We Use Your Information

Your information is used for the following purposes:

• To respond to inquiries and provide requested services

• To direct your request to the appropriate division

• To prepare proposals, estimates, or tender submissions

• To maintain project and service records

• To improve our website and service delivery

• To comply with legal, regulatory, or safety requirements

3. Consent and Communication

By contacting us, submitting a form, or requesting a proposal, you consent to the collection and use of your information for business purposes. You may withdraw consent at any time by contacting us directly.

We do not use your information for unsolicited marketing. If you receive a message from us, it is either:

• In response to an inquiry

• Related to an existing project or request

• Part of an opted-in update (e.g., project communication or safety notices)

4. Disclosure of Personal Information

We do not sell, rent, or trade personal information. We may share your data:

• Internally, with the appropriate division (e.g., Nuclear, High Voltage, Municipal)

• With subcontractors or service providers under strict confidentiality

• As required by law, regulation, or safety compliance

5. Data Security and Storage

We take reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse. This includes physical, administrative, and technical safeguards.

All data is stored securely in Canada or with cloud providers that meet Canadian privacy standards.

6. Access and Corrections

You have the right to access, update, or correct your personal information at any time. To make a request, contact our Privacy Officer at the details below.

7. Cookies and Website Analytics

Our website may use cookies or analytics tools (e.g., Google Analytics) to track usage patterns and improve user experience. This data is anonymized and does not personally identify you.

You can disable cookies through your browser settings if you prefer not to be tracked.

8. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:

Privacy Officer
Montgomery Industrial Services
Phone: (519) 357-4300
Email: hmontgomery@montgomeryindustrial.com
Mail: 86469 London Road, Wingham, ON N0G 2W0
Website: www.MontgomeryIndustrialServices.com

This policy may be updated from time to time. Please check this page for any changes.